Privacy Policy

At WISD, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide to us directly, including:

  • Name and contact information
  • Information about your business and needs
  • Communications you have with us
  • Information provided during consultations

2. How We Use Your Information

We use your information to:

  • Provide our AI consulting services
  • Communicate with you about our services
  • Improve our services and customer experience
  • Comply with legal obligations

3. Sharing Information

We do not sell, rent or share your personal information with third parties, except:

  • With your explicit consent
  • To comply with legal requirements
  • With service providers who help us operate (under strict confidentiality agreements)

4. Information Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Limit the processing of your information
  • Withdraw your consent at any time

6. Cookies and Local Storage

This site does NOT use advertising trackers or third-party marketing cookies. We do use PostHog (EU region, self-managed) for anonymous product analytics from your first pageview — no IP is stored, no persistent person profile is created, and only generic interaction events (pageviews, clicks) are captured. You only become an identified visitor in PostHog if you book a call and supply your email. The IWI consent dialog separately controls whether IWI — our AI assistant — may persist memory in your browser.

What we store (only if you accept the IWI dialog)

iwi-cookies-consent

Your choice (accept / reject the IWI consent dialog)

Duration: Until you clear it

iwi-chat-history

Your conversation with IWI so it persists across visits

Duration: Until you clear it

iwi-visitor-data:v1

Visit count, whether you've booked, detected behaviors

Duration: Until you clear it

iwi-pixel-registered

Marks the date of your first visit to detect returning users

Duration: Until you clear it

iwi-page-visits

Last 20 routes visited, used by IWI for conversational context

Duration: Until you clear it

iwi-last-case-study

Last case study you viewed (for relevant recommendations)

Duration: Until you clear it

iwi-sound-enabled

Your sound on/off preference for IWI

Duration: Until you clear it

iwi-session-start

Moment you started the current tab session (sessionStorage)

Duration: Only this tab

If you reject the IWI consent dialog

We only store your choice (iwi-cookies-consent) so we don't ask you again, and we also opt you out of PostHog analytics entirely. IWI will keep working, but it won't remember previous conversations or your history between sessions. To opt out of analytics without using the dialog, visit /opt-out.

How to delete everything

In your browser: Settings → Privacy → "Clear data for this site" for wisd.ai. Or from DevTools: Application → Local Storage / Session Storage → select the site and clear.

7. Changes to this Policy

We may update this privacy policy occasionally. We will notify you of significant changes by publishing the new policy on our website.

8. Contact

If you have questions about this privacy policy or how we handle your information, you can contact us at: victor.aguilar@wisd.ai

Last updated: 6/15/2026